Shipping policy

Shipping Policy

Last updated: July 2026

Sweetora proudly ships to customers worldwide.

Free Worldwide Shipping

We offer FREE shipping on every order, with no minimum purchase required.

Processing Time

Orders are typically processed within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

Estimated delivery time:

7–10 business days

Delivery times may vary slightly depending on destination, customs processing, or carrier conditions.

Tracking

Once your order has shipped, you'll receive a tracking number by email.

Tracking updates may take 24–72 hours to appear.

Customs & Duties

International customers are responsible for any local customs duties, taxes, or import fees required by their country.

Incorrect Addresses

Please ensure your shipping address is accurate before placing an order.

Sweetora is not responsible for delays caused by incorrect shipping information.

Lost Packages

If your package appears lost or delayed, please contact us.

We'll work directly with the shipping carrier to resolve the issue as quickly as possible.